15oz Mug High quality ceramic mug – Sublimation will not crack or chipNot Disher Washer Safe – It’s best to hand wash with warm water and mild soap.Not Microwave safeBlack/White gloss 15 ozDecorated with full wrap dye sublimation SHIPPINGOn average, merchandise is produced and shipped from our facility 5 business days after purchase. Standard shipping/transit times apply (3-5 days UPS Ground Replacement/return policyWe stand behind the quality of our products and guarantee our workmanship 100%. Any defects or errors on our part will result in a replacement at no charge.We typically do not accept returns due to user error such as incorrect selection of sizes, designs, colors, etc.CUSTOMER SATISFACTIONWe try our very best to make sure every customer is completely satisfied. If there’s a problem, message us! We’re happy to help.https://www.ebay.com/str/CraftingMugsShips within 5 days of Purchase USPS Ground